|
|
| |
| |
Frequently Asked Questions
1. How can it help me?
This project is meant to serve the romanians who live abroad, so they can be somehow closer to their native country. Linking them to the holy monasteries from North Moldavia could be a source of strength and also a continuity of the traditional ortodox belief, the center of a meaningful living.
2. What is the traditional use of the liturgical diptychs?
- Commemoration for the eternal rest of the departed
- Mentioning the living for health and wellbeing
- Healing physical and mental suffering
- Succeding in exams, competitions, jobs interviews etc
- Living meaningful relationships
- Succeding in business
3. Where do this liturgical diptychs go to and where are they readed?
This liturgical diptychs arrive and are readed during the divine services from the following moldavian monasteries: Neamt, Agapia, Secu, Sihla, Sihastria.
4. How much does the service cost? I mean the cost of a liturgical diptych and of the other expenses (delivering, payment arrangements etc).
liturgical diptych at a monastery: 19 USD
liturgical diptych at 3 monasteries: 45 USD
liturgical diptych at 5 monasteries: 69 USD
You can choose the monastery where you want to be mentioned and also a specific period of time for the reading.
5. Where is this money going?
First they cover the cost of the liturgical diptych itself and the administrative fees.
All that is left we donate to needing people with special situations: talented children that could represent prodly our country, but their economic situation stops them to develop their skills, people with serious health problems that can be treated only abroad and they or their family can't afford the treatment, and also we intend to sponsor some orphanages. Each and every contribution you make we can help them more.
6. How do I know that the alms go where it's needed?
All our charity activities will be detailed on the current site, with articles and photo galleries.
7. How do I know that the liturgical diptychs have arrived where I've requested?
Your liturgical diptychs will be sent by e-mail. We will print them and take them to the requested monasteries. In their frontyards we will take a detailed picture of every liturgical diptych you send and you'll receive this picture by e-mail.
8. How do I send a liturgical diptych?
All the necessary steps are clearly presented on the site's first page. Click here.
9. Who do I contact for other information?
For any question, misunderstanding or information contact us. You can reach us by:
Address:
SC Berlucci SRL
Str. Gradinitei, Bl G1A
Pascani, IASI
E-mail at contact@pomelnice.ro
YM: pomelnice
Phone: 0040.740.600.331
10. We will also like you to help us to improve this service. So please send us any suggestion you have.
11. How do I know that my credit card information are secured?
In order to be sure that you have accesed our secured server, please check the lower left corner of your Internet browser before you give any private financial information. If you see a closed lock or key (depending of the browser you use), then the SSL system is active. For a redundant checking of the security system, please look at the browser URL or location line. If you have accessed a secured server, the first characters of the web address should change from "http" to "https". Some browser versions or firewalls do not permit the communication through the secured servers we use to proccess the requests.
If by any reason you can't connect to our server please send your request by e-mail to contact@pomelnice.ro. Our team will give you the assistance you need.
12. How can I be refunded and how can I cancel an order?
We are committed to deliver every liturgical diptych in a 7 days period of time. If this period of time is exceeded due to causes that are not our fault (bad weather or other technical problems), you can ask us to refund you. We will send you back the money in maximum 48 hours from the date you requested the refund.
You can cancel an order the next 24 hours from the moment you made the order. Normally we deliver it after that period of time.
|
|
|
|
|
